Our Mission
At Empathy Home Health Care, we are committed to providing quality compassionate care services to our clients. We also dedicate ourselves to being there whenever they need us and doing our best to promote their comfort and safety in the comfort of their homes.
Vision
We strive to achieve patient satisfaction by providing individualized care that caters to the overall needs of our clients through the services of our highly trained and licensed care professionals.
Goal
We commit our services to improve and maintain the health, comfort, and safety of the individuals we assist in the communities we serve. Along with the care we provide, we also give them the chance to exercise their independence. This way, they can feel supported and respected.
Values
Our values guide us as professionals as we assist our clients in promoting their health and quality of life.
Advocacy
All of our staff are advocates for our patients’ well-being. And we work as a team to ensure their well-being.
Excellence
We always strive for quality services by constantly trying to improve ourselves through collaborative teamwork, ongoing education and training, a high number of customer satisfaction, and quality improvement management.
Professionalism
We make sure that the professionals that we hire are qualified and can be trusted by letting them undergo credential verification, checking references, background, and education, as well as continuously providing on-going training and education.
Respect
Our staff is composed of diverse and dynamic professionals who have tremendous respect for each other as well as the inherent values, privacy, confidentiality, and cultural beliefs of our clients.
Responsibility
We are proud to work with responsible professionals who dedicate themselves to hard work, motivation, and commitment to ensure that our clients are provided with the kinds and levels of support that they deserve.